Products & Retail
Consumer-facing AI for the region's largest retail and consumer-product operators.
Consumer AI in the region is Arabic-first or it is nothing. The region's largest retail, FMCG and hospitality operators are our clients; we build the Arabic-first personalisation, conversational-commerce and store-operations stack their scale requires — evaluated in dialect and cleared under local consumer-protection norms.
The senior leads of the practice come out of consumer-technology engineering at global platforms and out of the region's largest retail groups. They know both sides of the counter.
Every recommendation engine is evaluated in Arabic dialect against a local relevance harness. Every conversational agent is red-teamed for local content norms before it ships. Every store-operations agent is deployed inside the operator's own perimeter.
Consumer AI is where the region's economy meets the region's population most often. We build it accordingly.
Bilingual conversational commerce agents (MSA · Khaleeji · English)
Personalisation and recommendation engines evaluated in Arabic
Store-operations copilots for national chains — inventory, shrink, workforce
Merchandising, pricing and promotion copilots on regional data
Loyalty-program intelligence and customer-lifetime-value engines
Brand-and-content copilots respecting local advertising conventions
Basket-size lift of 8.4% on a national e-commerce platform inside one quarter of go-live.
Contact-centre handle time reduced 34% on a national retail chain, MSA and Khaleeji.
Merchandising planning cycle compressed from six weeks to nine days at a regional FMCG champion.
National e-commerce platform · conversational commerce
Bilingual conversational-commerce agent for a national e-commerce platform. 8.4% basket-size lift and 34% reduction in contact-centre handle time inside one quarter of go-live.
National retail chain · store-operations copilot
Store-operations copilot for a national retail chain across 400+ locations. Shrink reduced 19% and workforce-schedule adherence lifted 12 points inside one operating year.
Regional FMCG champion · merchandising and pricing
Merchandising, pricing and promotion copilot at a regional FMCG champion. Planning cycle compressed from six weeks to nine days; promotion ROI improved 22%.
Every model evaluated in the local dialect before it goes near production. Every content pipeline reviewed for local advertising and content norms. Local nationalisation thresholds exceeded by construction.
- Arabic-first evaluation harness · dialect-aware
- Retail data-mesh integration
- In-store operator UI
- Consumer-privacy engineering to PDPL